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Resetting Ink level Black and Color Ink Cartridge HP C5011A (HP 14)


The Black and Color Ink Cartridge HP 14 (C5011A) is used in the new HP OfficeJet D Series and CP 1160 Ink Jet series.

Reset Ink level the HP C5011A (HP 14) Black and Color cartridge used in the HP OfficeJet D Series.

  1. Press the < and > (also the + and -) at the same time, then release quickly (the lcd panel must be showing the date or the procedure will not work)
  2. On the keypad, press in order 7, 8, 9 for black cartridge and press in order 4, 5, 6 for color cartridge
  3. A message will appear asking if you want to override the ink level gauge. Press 1 for yes (You can later turn the ink gauge back on if you install a new cartridge by going through steps 2 and 3, then pressing 2 when prompted if you want to override the ink level gauge).
  4. Your ink level gauge is now turned off and can resume printing.

To turn the ink level gauge off for the HP C5011A (HP 14) black and Color cartridge used in the HP Color InkJet CP 1160 Series :

  1. Press and hold down the power button.
  2. While holding the Power button:
    • Press the Cancel button 12 times
    • Press the Resume button 1 time for Black cartridge, Press the Resume button 3 times for color cartridge
  3. Release the Power button

The ink gauge is now off and you can resume printing

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