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Troubleshooting Tips for Printer Using Continuous Ink System (CIS)

 

PROBLEM : If the ink tank is full of ink and the computer shows a message“Replace Cartridge” that the cartridges are empty. The printer keeps track of how much ink is being used and thinks that the cartridge should be empty so you will have to reset the cartridges chips.

SUGGESTION :

  • method 1: Click on the stop key once, the chip is now reset!
  • method 2: Turn off the printer for 1 minute and turn it back on.

PROBLEM : Banding or white lines in my print outs.

SUGGESTION : There is air in the system or cartridges. Try running a couple of cleaning cycles. If white lines continue, use the provided syringe to suck the air out of the bottom of the trouble cartridge and you can add the ink that fills the syringe back into the top of the CI system. (Make sure to thoroughly rinse the syringe when completed.)

PROBLEM : When I have completed a printing job the ink is siphoning backwards down the tubing.

SUGGESTION : The shipping plugs need to be removed before installing and replaced with the air breathers to eliminate any pressure being built up in the system, along with protecting the ink from contamination. Also the ink tank should be sitting on the same level surface as the printer. If the air breathers are covered with dried ink, you can rinse the air breather and dry thoroughly to regain use.

PROBLEM : The tubing is getting caught inside the printer resulting in an error message “paper loading error”.

SUGGESTION : If the tubing is not adjusted correctly, if it’s too short or too long causing it to slap the inside of the printer. Please adjust.

PROBLEM : After refilling the tanks the printer won’t print.

SUGGESTION : If the ink is added into the system too quickly, then it allows air to enter the system. Use the provided syringe to extract ink and air from the bottom of the cartridges. The ink that fills the syringe can be slowly added back into the top of the ink tank.

PROBLEM : After installing the CI system the printer does not recognize some of the cartridges.

SUGGESTION : Remove the cartridges, turn off the printer and reinstall the cartridges. Then you can continue printing.

Posted by Fz 50 Responses
     

50 Responses to “Troubleshooting Tips for Printer Using Continuous Ink System (CIS)”

  1. bimo says:

    how to reset waste ink, if fully?, there is a software or manual resetter, would you like give it, i need it, please give me info, thank verry much…

  2. Fauzan says:

    @bimo I suggest use software resetter

  3. CISS Systems says:

    i look forward to your reviews. I’m sitting on the fence until i see get a comparison of these systems to install on my R1900.

  4. CHOLES says:

    im using canon IP 1880 with a continouos ink system, my problem is there is no colored printings even all the colored ink tank has a neckfull of ink when i print my works in colored.. help me… pleaes…!!!!

  5. Raymark says:

    What if the the printers says this:

    “Parts inside your printer are at the end of their service life. See your printer documentation.”

    And also this:

    “A non-genuine or refilled cartridge has been detected. Ink levels are not shown because pf unknown ink volume.”

    What will I do with this. All the red lights are “ON” and my printer won’t do its job. Please help! Thanks!

  6. mark says:

    please help me.. i want to clean my clogged ciss cartridge.. but i don’t know how to remove the cartridge from the printer (epson tx100).. please help.. tnx

  7. majed says:

    hi and thx for this article

    i jsu setup my CIS ink system for the epson R1900 and after i try to print it ask me to replace the ink then after i click the two reset buttons on the top of the ink a message telling me that the ink is incompatible !!! any help for that plz

  8. PARAG says:

    i m using hp 7590 with cis and initially it was working fine but later the black ink was not pulled and i tried with other cis also but there also same thing happened and it worked well initially but it has again stopped black ink supply from cis

  9. Esther says:

    Just installed a CISS in a Canon Pixma pro9000 Markii. Everything is working fine except the black and white prints are coming out with a yellow/brown tint. Backgrounds are not white. How can I remedy this.

  10. Rita says:

    Hi, having problem with HPDeskjet D2660…I have installed CISS system…all worked well for while…now cannot get past the Ink-Level error despite disconnecting at all points, rebooting, etc, etc. Can anyone help please?

  11. moel says:

    we have printer epson tx121 and converted into continuous ink cartidge, then, after i printed pictures it suddenly not recognized our cartridge..what should we do?

  12. FreqIANcy says:

    I’m Using EPSON T60 and my black Ink gets empty and the other ink is not empty. I have to print colored text and I dont need to use the Black?? What should I do now?? and… I have Bottomless Ink System but I do not know how to install????

  13. jowaylow says:

    im using canon ip1880., im having problem in colored printing… there’s a white lines appearing in when im printing colored txt.,i tried the solution above but it doesn’t work.. any other suggestion?? and also there’s a strange noise happening when my printer is in standby then suddenly the error appears., it says “error 5600 turn printer off then turn on again” any suggestion will be appreciated.. :)

  14. josephine says:

    I just refill black color for the first time on my CISS canon pixma 2770. white lines continuously appear. do you have a demo how to do that syringe thing you suggest to suck the air from the cartridge.

  15. bhel says:

    we bought epson TX121 and converted to CISS.. after clearing the paper jammed in the printer, the printer does not already recognize thecartridge.. i appreciate your help. thanks!

  16. anneduxs says:

    we just recently converted our tx121 printer to CISS ….. but after several printing, the print out becomes mostly red in color, we notice cyan is not coming out…… pls help

  17. Don says:

    Epson workforce 310 CIS reads “printer error see your documentation” Can you help? Thanks

  18. jpedro says:

    i have a epson t60 continuous ink system the ink lights and the light w/ the garbage can blinks simultaneously every time i turn it on.. i tried to reset it using epson adjustment program but it says communication error 2000001. what does this mean…

  19. Angela says:

    PLEASE HELP! I HAVE EPSON T10 with CISS installed and the printout has white lines. it happens with red(magenta) only, the other colors are fine.

  20. delle says:

    help!!… even i adjusted the tubing, it still get caught inside the printer… producing a sound.. quite worrying,.. what can I do??? :/

  21. Aileen Gatchalian says:

    hi there is white line on my print out using my ciss epson stylus tx121..how can i fix it???please help me and what should i do to avoid that white line again?thank so much…

  22. marjorie elumbaring says:

    hi my Epson TX121 is new…an why its says that ink cartridge cannot be recognized on the black…while i am using continuous ink system…what i have to do to fixed this problem??? pls help me…an thank you

  23. jhay says:

    the ink cartridges not recognized (CISS). i tried to change the chips, remove the plug and usb, turn off and on the printer but it appears the same error. it occurs last night while im cleaning the head and until now i cant fix it. some help please.

  24. jhay says:

    reset your chips and make sure it was intact with your printer head

  25. alexander austria says:

    my canon cis always showing ” the lid is open” although it is not literally open.. how to fix this kind of problem???

  26. Keziah says:

    hi,
    im using an Epson Stylus C79 with CISS installed, there is this red light flashing on my printer that says i need to refill the cartridge. Unfortunately, when i try pressing the red flashing button for refill, it wont move like there was no action… i kept pressing the button several times and still there wasnt. i cant print or even test print when the red flashing light is on. i dont know how to fix this :(
    HELP PLEASE?

  27. bonchi says:

    Hello everyone if it says cartridge should be replaced or can’t be recognized, go to printers and faxes folder.

    For epson prnters, right click the printer and choose printing preference, go to maintenance, choose ink cartridge replacement follow instruction until cartridge move the print head to the ink cartridge replacement position.

    Since it’s a CISS, no need to replace, lift the cartridge straight up and and push it back again then click next next next until ink cartridge replacement is complete.

    Follow these instruction if it says cartridge can’t be recognized or need replacement.

  28. moon says:

    Hi my epson tx121 with continuous ink system displays communication error and all lights flashing what to do please help

  29. daveman says:

    Hi. My Epson Photo P50 has just started giving me the error message THE INSTALLED INK CARTRIDGE IS INCOMPATIBLE WITH THIS PRINTER. I have followed moon’s instructions and I get the same message. It had been working fine for the last two years, no problems. I can’t think what’s wrong, there is ink in the CISS

    Please Help

  30. Kelly says:

    i set my canon pixma mp250 to use only the color cartridge for printing since my black cartridge started leaving white lines (unprinted areas) and i don’t have the time to fix it. with that, my printer pops out this message everytime it has to print a document: “only the following cartridge will be used for printing…” and it’s making me click ok before it starts printing.. too hassle when printing multiple files. how do i set it off (the message)? thank you

  31. rauf says:

    sir,
    i m facing a problum.i got new epson t60 every time i use it i have to head clean because of only magenta colour change its colour.plz help me how i do? thanks

  32. gary says:

    Guys, I used adj. program to reset waste ink pad counter of Epson C79 printer with CISS. After resetting the counter successfully, I tried to do head clean inside the adj.prog. and there my problem started. The head cleaning didn’t finished then gave me a message of FATAL ERROR. So turned off my printer and removed the CISS. After a few minutes, I re-installed the CISS successfully and all cartridges recognized. But everytime I try to print or do something, the printer now gives me a GENERAL ERROR problem telling me to remove foreign object inside the printer. I tried to re-install again and same thing. Now, is there something else I can do to make the CISS work properly again with my C79 printer? Any ideas will be appreciated. Thanks!

  33. Mark says:

    My HP deskjet F2100 was using continnous ink system but the hose of magenta,cyan,black are not going through the cartridge.

  34. Nheff says:

    Hi,

    We have a CISS EPSON Stylus Office T1100, the cyan color is not working properly, green pictures or color are not printing properly, what step I can do to repair the cyan?

    thanks,
    nheff

  35. yz says:

    i need service manual for canon mp145, could you help me please

  36. John benedict reyes says:

    i have Epson T13

    i havent use my printer for a month o 2 month then when i use it and refill the tank the ink get suck back to the tank even i use syringe to suck air on top of the holes in cartride. is it right that i use syringe to suck air on top hole of the cartridge?? and how do i refill the cartridge if i suck air and some ink get suck as well??

    even it looks fine no more air bubble in the hose but some color might not print at all if i do suck and cleaning several times it will print then gone again why it always some color not printing. how do i clean it example with little water to effective clean it.

    Hope u might help me regarding this matter.

  37. Gruffalocrumble says:

    I recently installed the BIGFOOT R1900 CIS from Inkjetfly on my Epson R1900. The installation worked fine, the printer is ready. But I have got exactly the problem, described above:

    >>The tubing is getting caught inside the printer resulting in an error message “paper loading error”.<<

    I adjusted the length of the tubes a 100 times according to the instructions and tried it again and again. It did not help a bit. What else can I do?

    Many thanks!

  38. Hangker says:

    hello…
    help me…my printer got problem….i dont know why…when i try pint out using microsoft word, its not working it just print only half page and the its stop(error)…i try print using .pdf file, everything just fine…re-install driver also not working..i hope someone can help me…

  39. Steve says:

    Just installed Model No. D-WF600 on an Epson NX110 and all works, except at the end of printing it dumps a lot of black ink on to the low right side of the page just before printing ends. If I use notepad and just print a couple of characters and print the whole page it does not happen. The amount of black ink being ejected onto the page at the end of printing is significant.

    Any suggestions on how to stop the black ink from being ejected onto the end of the page?

    Thanks

  40. Ssekanjako Craish says:

    Hi i have been using CISS on Hp photo smart C6280 All in one for one month working ok, but now it displays incompatible cartridges. what can i do to get my printer work again
    thanks

  41. vinezmart says:

    i use Epson stylus TX121 continuous ink but two red lights are blinking and the cartridge doesn’t move! and the volume of ink is blank but infact full on actual tank. what should i do?

  42. vinezmart says:

    i use Epson stylus TX121 continuous ink but two red lights are blinking and the cartridge doesn’t move! and the volume of ink is blank but infact full on actual tank. what should i do?

  43. theresa says:

    bonchi says:
    January 12, 2012 at 11:42 am
    Hello everyone if it says cartridge should be replaced or can’t be recognized, go to printers and faxes folder.

    For epson prnters, right click the printer and choose printing preference, go to maintenance, choose ink cartridge replacement follow instruction until cartridge move the print head to the ink cartridge replacement position.

    Since it’s a CISS, no need to replace, lift the cartridge straight up and and push it back again then click next next next until ink cartridge replacement is complete.

    Follow these instruction if it says cartridge can’t be recognized or need replacement.

    THIS HELPS.. THANKS bonchi

  44. william says:

    good afternoon. I am using Epson stylus T1100. the problem are there are lines to my printouts. if i print in colored the color black is blurred. The cartridge always out of ink. even i perform the ink charging twice after that if I look at the cartridge it has no ink. what will i do..

  45. Ishan says:

    I was using this ciss for last 4 months & working fine foe Epson t13. But sometimes Even the ink tanks are full of inks the Magenta & Yellow doesn’t print at all…Pls help me with this issue….

  46. Dave says:

    Just Installed CISS on epson stylus sx430w and printing quality shows lines. How can i achieve better quality?

  47. bayu says:

    Dear All

    I have problem, my printer is Epson T13. Problem in Printer is light green after blink if This print ON. so, if i want turn off this print with puss button off this button not work. so i must off cable power.

    please help me what i do for repair this printer…

  48. Brian says:

    I got to say “Thanks” to Tricks-Collections for their advice about how to reset my Epson RX580. I have had this CISS in my RX580 for over 6 years and its always been flawless. But 2 weeks ago I got real low on Cyan ink in my external tanks and I was real low on money so I just switched over to my other RX580 that has refillables in it. Well I finally got the refill bottles for the CISS and filled her up only to find that the Cyan was kinda dried up on the head, so I removed the cartridges and cleaned them with a baby wipe (they work great) Well when I reinstalled the CISS my printer didn’t recognize the cartridges, I tried turning it off for a few minutes several times and it didn’t work, I tried the resetting utility and that didn’t work either….
    But the last suggestion T-C had worked great: Just remove the cartridges, turn off the printer then turn the printer back on without the cartridges and let it run back and forth for a minute, then hit the prompt to reinstall the cartridges, then install them, hit ok, the printer will go thru a charging cycle and then you’ll be reset and good to go and can continue printing.
    Worked perfect.

  49. karla redor says:

    hi… i had a problem with my epson stylus t13x…
    the green light and red light are both ON. and every time im going to print the printer wont print.. can you please help me.. my printer is converted in to CISS..

  50. Cardinal says:

    I have a HP officejet 4620. I recently installed the Continous Supply System (CIS) Modlel H564-4. My problem is the line that contains the black ink does not fill the line with ink. The ink is only near the ink base container. We have the ink base container on the same level as the printer and all the other lines are full of ink. Because of this I can not print black color or plain black text. Any suggestions?

 

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